Care and Maintenance : Resources
Additional resources such as user guides and help with troubleshooting equipment are also available online from all the manufacturers. (Please click on each link to download more information)
Cochlear
General information at www.cochlear.com
Nucleus 7 speech processor and accessories:
Nucleus 6 speech processor and accessories
https://www.cochlear.com/uk/en/home/ongoing-care-and-support/device-support/nucleus-family/nucleus-6
Nucleus 5 speech processor and accessories
Information on compatibility of phones with Nucleus Smart App and wireless streaming
https://www.cochlear.com/apps/en/sound-processor-and-app/compatibility
Med El
General information at www.medel.com
Sonnet speech processor user guide
https://www.medel.com/en-gb/support/audio-processors/sonnet
Sonnet 2 speech processor user guide
https://www.medel.com/en-gb/support/audio-processors/sonnet2
Advanced Bionics
General information at www.advancedbionics.com
Naida Q90 speech processor user guide
Oticon
General information at www.oticonmedical.com
Neuro 2 processor information
https://www.oticonmedical.com/cochlear-implants/solutions/support
Phonak
General information on assistive listening devices for all cochlear implant equipment at www.phonak.co.uk
Roger systems and speech processors
Connevans
General information on purchasing assistive listening devices and equipment for deaf and hard of hearing people at www.connevans.co.uk
Holiday Loaner Forms
The clinic is unable to provide spare processors for holiday cover, but they are available to loan from the implant companies themselves for a fee. These loaner forms are available to download from their websites and are sent directly to the company involved.